This return parcel made my day 😂😂😂
Anyway! I just wanted to remind all the #OBCHICKS who are returning stuff! Please indicate your order number or username ok! If not I can't match your returns! 😂😂 thank you!
We're celebrating my Grandma's birthday today! 🎉🎉
Which explains why I'm in a red romper HAHA. The elder generation in my family are very superstitious one. So like if it's birthdays or CNY you gotta wear the bright colours 😂
Btw can you see what I'm wearing?????? It's the front clasp crochet back bralette that's going up on OBC next! QC-ing for quality and comfort now.
Tbh this is one of the more comfy underwired bralettes we have. More comfy than the HUSH HUSH (SORRY) HAHA.
Hard work, great customers and a tiny bit of magic
If someone asked me if they should go into a business or if they should give up everything they currently have to chase down their dreams, a week ago, the answer would have been a resounding yes. Especially if you're in a stage in life whereby you don't have a lot of responsibilities (a kid or aged parents) and it's the perfect time to try.
Today, the answer is still a yes. But it's a yes with a few strings attached to survive, you'll need to have a few prerequisites.
I'm in no way a business woman la. I'm not even a good enough daughter, wife and human being so I don't think I'm ready to add business woman or entrepreneur to the list. Yet.
I just wanted to share what it's been like running #obc so if you're a #girlboss, maybe you can give me some tips!
Numbers numbers and more numbers
I'm horrible with numbers. Idk if I've posted it up on Dayre, but I cannot count for nuts. I CAN'T EVEN READ THE ANALOG CLOCK at a normal human speed so I wear digital watches instead 😂
If you have ever dealt with me for a refund you will know how much my math sucks and how much effort it takes for me to go count all the refund amounts etc. Which is why sometimes I just ask how much I owe a customer and transfer the amount #fail 😂
I just wanted to interrupt this post by saying that a nap is a miracle cure for bad moods. I was in a terrible horrible grumpy mood this morning and I couldn't do anything without wanting to shout and cry. But I took a nap and all is right in the world again. 💪💪😂 What a silly human I am. A nap and all is well again.
Anyway, back to bad math, life sucks when your math is bad and you gotta do business. Sometimes Daniel will ask me "how much did you spend on OBC this week" and I'll be like UHHHH not a lot la! $400? And he'll be like wtsssssssssssss can you please take note??? 😂
I drive both my brother and Daniel (money managers) up the wall.
Wedding out loose threads, lost hooks and broken lace
I am a huge idiot when it comes to attention to details. I suck. I admit. I come from a marketing background and I'm usually doing the broad overview plans so I'm better at looking at the big picture.
When it comes to the minute fine details, I suck. 😂 When i do the packing, I ALWAYS miss small defects like small tears in lace of when like the straps aren't sewn on properly. Always kena scolded from the rest of the team 😂😂
I've been trying to do better but it's so difficult cos I'm wired to prioritize speed so when you ask me to slow down to ensure quality, I always have to remind myself again and again.
But I now know the importance of QC and being meticulous when it comes to e-commerce because while i might be packing 100 orders a day, the customer receives 1 and to them, that 1 parcel is what makes or breaks their day.
So we've since stepped up on our QC game to make things better 💪
Understanding and Oversharing
I share a lot about #OBC on Dayre and i think that's because I spend most of my days working on it and i don't have anything else to post about *tragic* 😂😂😂😂
But as a business it's a thin line to cross between transparency and oversharing. When I first brought bralettes back from BKK, it wasn't a business cos I didn't make any money and didn't intend to make money from that little adventure so I openly shared about where I got the stocks from. 😂😂
I try to share as much as I can without hurting business (like videos of us lugging parcels down the stairs in an obiang China style bag 😂) because I think it's a great way to showcase the behind the scenes. And I hope that you guys enjoy it too. HAHA.
Tbh I've been struggling between trying not to post so much about #obc cos who wants to read about this day in and day out. But I just can't bring myself to simply convert into a business style approach and sharing stuff via email only.
So I'll just see where life takes me and where life takes #OBC next! I hope it's exciting and fruitful. 💪
I believe everything will be ok in the end. ♥️